Holiday Message from Debra Johnson, General Manager and CEO

This year, much like last year, is one for the history books. Each of us, as our own unique selves, have our own stories of which most of us know nothing about.

In 2021 we have experienced somewhat of a roller coaster ride. We have continued to wear face coverings in our respective work locations and onboard mass transit vehicles and airplanes, while restrictions were lifted in other public gathering spaces only to be reinstated due to two Greek letters – delta and omicron. We have continued to play stop and go with social distancing, tempered with preparedness fatigue. We have traveled roads laden with obstacles and without a clear map.

As we embark upon the final days of 2021, let us collectively reflect upon the year’s triumphs and tribulations, successes and opportunities.

We send you best wishes for a wonderful holiday season and an exceptional New Year and remain grateful for your unwavering support as we continue to make lives better through connections.